Delta Enhances The Onboard Experience For Premium Economy Passengers

Delta Enhances The Onboard Experience For Premium Economy Passengers

The Atlanta-based airline debuted enhanced in-flight service for customers flying in the airline’s premium economy cabin on long-haul flights on Tuesday.

Highlights include a renovated dining experience, new amenities and new bedding.

The first phase of improved service begins Sept. 20, when Delta introduces new menus and new tableware.

New entrée options promoted by Delta include:

  • Short rib braised with fingerling potatoes and Dijon green peppercorn jus.
  • Impossible Polenta meatballs with pomodorini sauce and broccolini
  • Chicken thighs with honey harissa sauce, jollof rice, and stewed greens

After departure, Delta will also introduce a new “Bubbles and Bites” offering that includes sparkling wine, water and an amuse-bouche.

The airline will introduce new amenity packs in October produced and designed by Someone Somewhere, the same company that now supplies the kits in Delta One.

All long-haul Premium Select flights will also provide additional premium amenities, such as a memory-foam pillow, noise-canceling headphones, and soft blankets made of recyclable materials.

Photo: admiralexpress

In an effort to provide a mid-range product between lie-flat business class and regular economy, the airline has been pursuing premium revenue in recent years, equipping a large portion of its long-haul fleet with Premium Select seats.

American airlines’ use of premium economy has grown in importance as a source of revenue, and Delta’s redesigned service is on track to become among the finest in the nation.

The airline is improving the Premium Select experience by expanding cabin space on more and more routes.

In the future, the majority of flights to Europe, including all routes to Amsterdam and London, will offer Premium Select, the airline said. Delta will offer nearly 400 Premium Select flights per week to Europe this winter. Premium Economy will be available on all transpacific flights.

In addition to enhanced service options, Premium Select passengers will benefit from roomier recliners with extras such as a leg rest and footrest modeled after those in First Class domestically.

A personal entertainment monitor, extra-large tray table, and USB and universal power outlets are also available at each seat.

Delta Premium Select may be the best option for travelers who want to afford a business-class seat without going over budget.

As Mauricio Parise, vice president of brand experience, said in a statement, “Delta Premium Select sits at the intersection of luxury and practicality – giving customers the opportunity to treat themselves to a more spacious seat and premium experience at a lower price point compared to our Delta One cabin.”