Delta Air Lines extends middle seat blockage and continues to limit onboard capacity throughout April 2021.
The safety measures were introduced at the beginning of the coronavirus crisis. At the moment, Delta is the only U.S. carrier to block the middle seats.
Groups of three passengers can still select seats together.
In the case of small aircraft with no middle seats the carrier blocks a selection of one aisle.
The airline is determined to restore clients’ confidence in traveling during COVID-19 pandemic. It has been noticed that passengers often request for more space, says Bill Lentsch, Delta’s Chief Customer Experience Officer.
While providing them with the necessary health and safety protocols, the company is also committed to take further steps to promote travel in the upcoming months.
Delta has made it easier for travelers to fulfill the testing requirements by offering an at-home test in the U.S. It has also set up additional COVID-19 testing locations and prepared a list of test centers across an international network.
Also, the airline has created an interactive travel map to help passengers get updated with the latest travel requirements and restrictions at their destinations.
Meanwhile, travel experts at The Points Guy have ranked Delta Air Lines the best airline at conducting COVID-19 safety procedures.
They have not only limited the number of passengers on their flights to 50% in the first class and 60% in the economy class, but also implemented very efficient cleaning practices.
Some of them include electrostatic disinfection of jets before all flights, as well as regular cleaning of highly-touch surfaces, gate areas, and jet bridges. Delta Air Lines also claims to change the onboard HEPA filters twice, as recommended.
Finally, the company has announced to continue investing in superior customer experience. For instance, the airline is planning to introduce high-speed Wi-Fi on its flights this year.