The airline intends to provide passengers with free in-flight WiFi on all of its flights as of July 1.
Singapore’s move comes at a time when international airlines are trying to expand their free Wi-Fi offerings.
Once up and running, free Wi-Fi on Singapore Airlines will join a select group of airlines offering it in all cabin classes. JetBlue has long offered free Wi-Fi to all customers in the United States. This year, Delta joined the wave and began providing free Wi-Fi to all travelers on domestic flights.
There may be more to come. In April 2022, Hawaiian Airlines announced plans for free Starlink Wi-Fi on transpacific flights. Delta also announced in March that by the end of 2024, it would offer free Wi-Fi on all its international flights.
Passengers must provide their KrisFlyer account information when purchasing their flights or at check-in to use in-flight Wi-Fi in Singapore Airlines.
To access free Wi-Fi, travelers without a KrisFlyer account can register for a free membership online or through Singapore’s digital content portal while flying.
High-speed in-flight Wi-Fi is crucial to the travel experience, according to Yeoh Phee Teik, Singapore’s senior vice president of customer experience.
He said in a statement, “giving [customers] access to free unlimited Wi-Fi is yet another milestone in SIA’s continuous effort to offer an exceptional end-to-end travel experience.”